Order delivery policy

At Jenpharm, we are committed to providing fast and efficient delivery of our high-quality skincare products. Our delivery policy is as follows:

• Order Processing: All orders are processed within 24 hours of receipt, excluding weekends and holidays.
• Estimated Delivery Time: The estimated delivery time depends on the shipping option you select and the destination of your order. You will receive an email with tracking information once your order has shipped. Usually orders of Lahore are delivered within 2 - 3 days and rest of Pakistan in 3 – 5 days.
• Order Tracking: You can track the status of your order at any time by contacting us at our social media platforms.
• Deliveries can take up to 5-7 days during Sale days.