Frequently Asked Questions

Take our Skin Quiz, or message us on WhatsApp. A real person will help you build a routine. We'd rather recommend two products that work than five that don't.

Hydration and texture can improve in 1 to 2 weeks. Acne, pigmentation, and hair concerns usually need 8 to 12 weeks of consistent use. Give it a full cycle before you judge.

Yes, most of our range is made to layer. Some actives are better alternated than combined. Each product page lists what it pairs with, or we can build a routine for you.

No. Everything is available to everyone, though many of our products are also prescribed and recommended by dermatologists.

Yes, tolerance testing is part of how we formulate. Still, patch test on your inner arm for 24 hours before anything new goes on your face.

Many are, but a few actives aren't recommended. Check with your doctor first, or send us your list and we'll flag anything to avoid.

Supplements can interact with prescription medicine. Please speak to your doctor before adding anything new, especially if you're managing a health condition.

That's the whole point. Clinically researched actives at studied concentrations, developed with dermatologists, tested for efficacy and tolerance. Full ingredient lists on every product page.

No, we're cruelty-free.

Yes absolutely.